Terms & Conditions

These terms and conditions of use ("Terms") govern the offerings provided by Alt-Alpha Financial Technologies Private Limited (‘the Company’) through the usage of access and/or use the AltCase website altcase.com and the mobile application (“AltCase”), provided by the Company (collectively referred to as “Platform”).

Please read these Terms carefully before accepting them. By accepting these Terms, you agree that You have read, understood, acknowledged and accepted the Terms to access and use the Platform. This Platform is an internet-based asset ownership portal providing technology solutions for access to various financial products and alternative investment opportunities, owned and operated by the Company. The Platform enables You to compare, choose and invest in various financial products inter alia including finance, fixed deposits, Listed debt securities, Listed municipal debt securities, Listed securitized debt instrument, Listed government Securities, Listed sovereign Gold bonds and Peer-to-Peer investment. We reserve the right to update these Terms and any other applicable policies from time to time. Please ensure that You read these Terms periodically to stay updated on our Terms.

All our offerings on the Platform are subject to applicable laws, government notifications, the rules, regulations and guidelines issued by the Reserve Bank of India (“RBI”), the Securities and Exchange Board of India (“SEBI”), and any other regulatory bodies defining the rules/regulations governing the offerings on the platform.

In these Terms, wherever the context so requires, ‘You’ or ‘Your’ or ‘User’ shall mean any natural person who has already signed up on the Platform and intends to access the offerings available on the Platform. Further, wherever the context so requires, ‘We’, ‘Us’ or ‘Company’ shall mean Alt-Alpha Financial Technologies Private Limited, a company registered under the Companies Act, 2013 (CIN: U66190MH2024PTC416488), having the registered office at Level 5, Grande Palladium, 175 CST Road off BKC, Vidyanagari, Mumbai, Maharashtra, India 400098, or its subsidiaries, associates/affiliates.

This document is an electronic record in the form of an electronic contract by and between You and Us under the Information Technology Act, 2000 (“IT Act”), the rules made thereunder, as applicable, and the provisions pertaining to electronic records in various statutes as amended by the IT Act. This electronic record is generated by a computer system and does not require any physical, electronic or digital signature.

1. Acceptance of the Terms and Conditions

a. Please read these Terms carefully before You use the platform since they constitute the agreement between (a) You; (b) Us; (c) Alt-Alpha Financial Technologies Private Limited (“Distribution Partner”) and (d) Alt-Alpha Broking Private Limited (“Broking Partner”); The Distribution Partner and Broking Partner shall collectively be referred to as “Affiliates”. By using the Platform, You agree to be bound by these Terms, our Privacy Policy and our Disclaimer Document. Even if You only visit the Platform or review any of the offerings available on the Platform, You will be bound by these Terms, the Privacy Policy and the Disclaimer Document. If You do not accept these Terms, the Privacy Policy and the Disclaimer Document, You must not access or use the Platform.

b. For accessing or using the Platform, You agree to:

c. If You provide any information that is untrue, inaccurate, not current, or incomplete, or if we have reasonable ground to suspect that such information is untrue, inaccurate, not current, or incomplete, We reserve the right to suspend or terminate or freeze Your access to the Platform (or any portion thereof), at any time without notice. You understand that the Company shall not accept any liability which may arise as a consequence of any erroneous information provided by You.

d. We will collect and store Your information such as username, name, e-mail address, contact information, etc., in a database. Based on the information provided by You, You may be provided with a login identification for a designated account (such as a username and password, a guest identification or any other identifier). You are solely responsible for all activities carried out through Your designated account and You must notify Us immediately of any unauthorized use or other security breach relating to Your designated account.

e. We reserve the right to freeze or terminate Your designated account on the Platform to comply with applicable laws or follow the order of a court of competent jurisdiction or directions/orders of any regulatory body or government authority.

f. For information about the Company’s policies and practices regarding the collection and use of Your personal information, please read the Privacy Policy. It is clarified by Us and agreed and acknowledged by You that in the event of any breach or non-compliance by You with the Privacy Policy, We may take any action under these Terms or any applicable laws.

g. Upon Your consent to these Terms and other policies, We hereby grant You a limited, personal, revocable, non-assignable, non-transferable, and non-exclusive license to use the Platform and offerings available on the Platform. This license is for the sole purpose of enabling You to avail the offerings available on the Platform in the manner expressly permitted by these Terms and other policies.

h. It is clarified that the Privacy Policy and disclaimers form an integral part of these Terms and should be read contemporaneously with the Terms. Illegality or unenforceability of one or more provisions of these Terms shall not affect the legality and enforceability of the other terms of the Terms. For the avoidance of doubt, if any of the provisions become void or unenforceable, the rest of the provisions of these Terms shall be binding upon the User.

2. Offerings on the Platform

a. The Company is a technology company that manages and operates a digital content and information platform on matters related to finance, fixed deposits, Listed debt securities, Listed municipal debt securities, Listed securitised debt instruments, Listed government Securities, and Listed sovereign Gold bonds known as ‘AltCase’, which can be accessed through the website altcase.com and the AltCase mobile application.

b. The Company, through the Platform, inter alia allows the User to find, compare, choose, and track investments in Fixed Deposits of banks and non-banking financial corporations partnered with the Company (“Partner Banks and NBFCs”).

c. To invest in fixed deposits through the Platform, based upon the comparison provided by the Platform, the Platform will facilitate the booking of fixed deposits through SDK or API integration with a third party (Business Correspondent or Direct Selling Agent), Partner Banks, and NBFCs. You will be required to invest a minimum amount of Rs. 5000 (Five Thousand Rupees Only) to book a fixed deposit.

d. The functions of the Platform require an internet connection to operate fully. For example, the generation of notifications depends on the system settings of the device on which the Platform is installed and requires such a device to be connected to the internet. To use the offerings available on the Platform, Users must ensure that the concerned device has stable access to the internet for the functionalities to perform as intended.

e. All bookings on fixed deposits can be made only through the Platform. The Platform allows the User to make payments through their individual bank accounts. The principal investment and interest thereof, if any, shall be transferred back to the bank account, upon the maturity of the Fixed Deposit, through which the payment is made on the Platform. You may please note that the returns on any investment are subject to market risk, and You should read all the related documents carefully and make an independent evaluation before investing.

f. We advise that You may seek appropriate professional advice from Your financial advisor before making any investment decisions.

3. Registration on the Platform

a. You must be at least 18 (eighteen) years of age or older (in case you are an individual), have a sound mind, and not be debarred by any law to contract in order to access and use the Platform. If You use the Platform or the Offerings on the Platform on behalf of someone else (including but not limited to, as a legal representative of another individual or an entity), You must be authorized by such an individual or entity. Our Platform is accessible to children under the age of 18 (eighteen), however, the Company strongly encourages parents and guardians to supervise the online activities of their minor children.

b. The Platform and the offerings therein are intended only for registered Users who have completed the registration process and completed the Know-Your-Customer (“KYC”) requirements set out on the Platform. A User must agree to become a member of the Platform by providing the data needed for the purpose of registration (“Registration Data”) (as set out on the Platform) while registering on the Platform and accept these Terms. Upon ‘Acceptance’, these User Terms will be effective and binding upon You along with any amendments made by Us at its sole discretion and posted on the Platform and You will not claim invalidity of these Terms merely on the grounds that these are being concluded electronically. For the aforesaid purposes, ‘Acceptance’ will mean Your affirmative action in having clicked on the “Accept” button as provided on the registration page or any act which reflects Your use of the Platform or the Offerings on the Platform or any such other actions that imply Your acceptance.

c. Upon completion of the registration process, the User will be allocated a unique identification username (“User ID”) to become a registered User and the User required to enter (i) a unique one-time password (“OTP”) issued by AltCase to the User for authentication of Your User ID each time he/she/it intend(s) to use the Platform (together “Login Credentials”). You are solely responsible for the security of Your Login Credentials and You will be responsible for all activities that occur under Your User ID or account. AltCase will consider all instructions placed with the use of Your Login Credentials to have originated from You and will not be liable to any person for any loss or damage which may arise as a result of any failure by the User to protect their Login Credentials. You undertake to immediately notify AltCase of any unauthorized use of Your account or any other breach of security through the platform. You undertake not to sell or otherwise transfer Your account/ User ID, or allow any third party to use or access Your user account. AltCase reserves the right to refuse service, terminate accounts, or remove or edit content in its sole discretion.

d. By using this Platform, the User authorizes AltCase to fetch data about the investments made on the platform from counterparties like banks, non-banking financial corporations (“NBFC”), Asset Management Companies (“AMCs”), Trustees, Depository Participant (DP), registrar and transfer agents (“RTAs”), Issuers, etc. By such authorisation, AltCase will have the right to receive data from such counterparties and disseminate the same to the User through the Platform. Such data shall be held confidential by the User and shall be used only for his/her own decision-making. The data so shared does not represent the solicitation of an offer to buy or sell any assets or securities.

e. Please be aware that We reserve the right to revoke Your access to the AltCase Platform, subject to our reasonable discretion. In this regard, We may also choose to suspend Your account or Your access to the same. As a registered User, in such an event, You may contact our support team to assist you in resolving the situation.

4. Fees

a. Currently, the offerings available on the Platform can be accessed free of charge. You acknowledge that We reserve the right to charge fees in the future. Any such changes will be communicated by Us via email, 30 (thirty) days ahead of implementation and will be displayed on the Platform.

b. You agree and understand that any such charges/fees that the Company may choose to levy will be in addition to the charges levied by the Partner Banks and NBFCs, if any. All fees, charges and reimbursement of expenditure shall be paid or made in full by You without any counter claim, set off, or withholding.

5. Privacy and Data Protection

a. We shall use Your data specifically for providing the offerings available on the Platform in accordance with our Privacy Policy.

b. You hereby provide Your explicit consent to share Your data with Us, the Affiliates, Partner Banks and NBFCs and our associate/affiliate entities to the extent required by Us to provide the Offerings of the Platform, enhance the user experience, build affluence scores/user insights, analyse data for the introduction of new Offerings on the Platform and features, and as may be required to comply with any regulatory requirements.

c. Permission Apps that collect user or usage data must secure user consent for the collection, even if such data is considered to be anonymous at the time of or immediately following collection. Paid functionality must not be dependent on or require a user to grant access to this data. Apps must also provide the customer with an easily accessible and understandable way to withdraw consent. Ensure your purpose strings clearly and completely describe your use of the data. Apps that collect data for a legitimate interest without consent by relying on the terms of similar statute must comply with all terms of that law.

d. Issue Description: One or more purpose strings in the app do not sufficiently explain the use of protected resources. Purpose strings must clearly and completely describe the app's use of data and, in most cases, provide an example of how the data will be used.

e. Next Steps: Update the photo library purpose string to explain how the app will use the requested information and provide an example of how the data will be used. See the attached screenshot.

f. Resources: Purpose strings must clearly describe how an app uses the ability, data, or resource. The following are hypothetical examples of unclear purpose strings that would not pass review:

6. Intellectual Property Rights

a. You acknowledge and agree that all content on the Platform (including but not limited to software, text, images, graphics, audio and video) constitutes the exclusive property of the Company, and We, or our licensors, own all legal rights, title and interest in and to the Platform, including any intellectual property rights which subsist in the Offerings of the Platform (“Protected Material”), except any third-party content.

b. You shall not copy, modify, reproduce, republish, transmit, post, distribute, use, or appropriate the Protected Material in any form without our prior written permission. Unauthorised use of the Protected Material may violate copyright, trademark, and other applicable laws, and could result in criminal or civil penalties under applicable laws.

c. You agree that without our express authorization in writing, You shall not use any trademark, service mark, trade name, logo of any company or organisation in a way that is likely or intended to cause confusion about the owner or authorized user of such marks, names or logos.

d. Subject to our Privacy Policy, all information derived as a result of the Offerings on the Platform shall be owned by Us, and We shall have the right to utilise such information in a manner We deem fit. You further acknowledge that the Offerings on the Platform may contain information which is designated as confidential by Us and that You shall not disclose any such information without prior written consent.

7. Confidentiality

a. We shall maintain the confidentiality of Your personal information as per the Privacy Policy. We and our Affiliates recognize and acknowledge the value and importance of protecting Your information. We and our Affiliates shall exercise the same standard of care to protect Your information that We exercise in protecting our own information.

b. You acknowledge that We and our Affiliates may be required to share Your information with a third party, under contractual obligations with Us, in order to provide one or more of the offerings available on the Platform. Such third parties are obligated to protect the confidentiality of Your information and to use it only to provide the Offerings on the Platform to the extent as required under the agreement with Us and/or our Affiliates.

c. You acknowledge, consent, and agree that We may access, preserve, and disclose Your designated account information, if required to do so by law or in good faith belief that such access, preservation or disclosure is reasonably necessary to:

8. Modification of Terms

a. The Terms, Privacy Policy, Disclaimers Document, and any other policy may be modified, at any time, at our sole discretion without any prior intimation to You. The revised/modified version of the same shall be posted on the Platform. It is Your responsibility to review the same on a regular basis. By accessing and continuing to use the Platform, it is deemed that You have understood and agreed to the revised version of the Terms, Privacy Policy, Disclaimer Document, and any other policy on the Platform. Further, the offerings available on the Platform may be subject to change at our discretion, and We do not require Your consent for the same nor shall We be liable to You for any such change.

9. Termination

a. You agree that We may, at any time and for any reason, terminate, restrict, or suspend Your access to the Platform and block Your future access to the Platform, or part thereof, without prior notice and without any liability, if we determine that You have violated the terms and conditions of these Terms or other policies. These remedies are in addition to any other remedies which We may have under law or in equity.

b. If there is a suspicion of untoward or illegal activity, whether suspected or otherwise, we may suspend Your designated account immediately. Any suspected fraudulent, abusive, or illegal activity may be referred to appropriate law enforcement authorities.

10. Limitation of Liability

a. You hereby acknowledge that We, the Affiliates, Partner Banks and NBFCs, associate/affiliate entities, directors, officers, employees, consultants, representatives, agents, and partners of the Company and the Affiliates shall not be held liable to You for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages which may be incurred by You, however caused and under any theory of liability. We shall also not be liable under any circumstances for damages arising out of, or related in any way to Your inability to access, or Your difficulty in accessing the Platform due to any bugs, viruses, trojan horses, or the like, which may be transmitted to or through the Platform by any third party, any loss of Your data, or any claim relating to Your data from the Platform.

b. You acknowledge that third-party links on our Platform may direct You to third-party sites or pages or applications that are not associated/affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such sites or pages or applications, and We do not warrant, and will not have any liability or responsibility for any third-party materials or websites or pages or applications, or for any other data, information, products or services of any third-parties.

c. We may provide You with access to third-party tools which We neither monitor nor have any control over. You acknowledge and agree that We provide access to such tools on an “as is” and “as available” basis without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to Your use of such optional third-party tools. Any use by You of the optional third-party tools available on the Platform is entirely at Your own risk and discretion, and You should ensure that You are familiar with and approve of the terms on which such tools are provided by the relevant third-party provider(s).

11. Indemnification

a. You agree to release, defend, indemnify, and hold harmless, Us, the Affiliates, associate companies, directors, officers, employees, consultants, representatives, agents, and partners of the Company and the Affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs or expenses (including but not limited to attorneys’ fees and costs) arising from:

12. Disclaimers / No Warranties

a. You understand and expressly agree that Your use of the Platform is at Your sole risk and that access to the Platform is provided to You on an “as is” and “as available” basis.

b. Any material downloaded or otherwise obtained through the use of the Platform is done at Your own discretion and risk and You will be solely responsible for any damage to Your computer system or other device(s) or loss of data resulting from the download of any such material.

c. We, the Affiliates and our associate companies do not represent or warrant to You that:

d. We shall not be liable for any damages of any kind arising from the use of the Platform or the offerings available on the Platform or the contents contained therein, including but without limitation, direct, indirect, consequential, punitive, and consequential damages, unless otherwise specified in writing.

e. We may provide various comparisons, tools or analysis on the Platform. Any output of such comparisons/tools/analysis is only for informational purposes and should not be construed as investment advice as defined under the SEBI (Investment Advisers) Regulations, 2013 or tax advice or a recommendation or solicitation to buy/sell/hold any securities. Information provided on the Platform is on a best-effort basis and should not be regarded as verified by Us for accuracy or completeness. We, the Affiliates and our associate companies do not guarantee/assure any specific performance, any fixed returns, or a return on investment at all, or even a return of their principal investment. You should independently take Your own investment decision to execute any transaction based on Your risk profile, investment objective, financial status, etc. We assume no responsibility for the accuracy or otherwise of the output.

f. Investments in debt securities/municipal debt securities/securitised debt instruments are subject to risks including delay and/or default in payment. Read all the offer related documents carefully. Users must read and understand all investment-related documents carefully before making a decision to invest. We advise our Users to obtain expert professional advice with regard to specific legal, tax, and financial implications of any potential investment decision before investing.

13. Notice / Correspondence

a. We may give notice to You by email/letter/telephone or any other means as deemed fit, to the address available in our records. If the document/communication is sent by email, it shall be deemed to have been duly communicated and delivered to You. In addition, We may (but shall not be bound to) also publish notices of general nature, which are applicable to You, in a newspaper circulating in India or on the Company website or on the Platform. Such notices will have the same effect as a notice served individually to You. You may give notice to Us, in writing/delivering by hand/email/post/other electronic means, at the address/email ID mentioned on the Platform.

14. Waiver

a. The failure by either party to insist upon strict performance of any provision of these Terms shall in no way constitute a waiver of rights under these Terms.

15. Severability

a. If any term, provision, covenant, or condition of these Terms is determined to be void, invalid, illegal, or unenforceable for any reason, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired in any manner by such determination and shall remain binding upon the User and Us.

16. Survival

a. Notwithstanding the termination or rescission of these Terms, the provisions of these Terms shall continue to apply to those duties and obligations which are intended to survive any such cancellation, termination, or rescission, including intellectual property rights, confidentiality, limitation of liability, indemnification, disclaimers/no warranties, dispute resolution, governing law and jurisdiction. Further, any provisions of these Terms which by implication are to survive the termination of these Terms shall survive such termination. Termination of these Terms shall not abate the causes of action that have accrued to the parties prior to such termination.

17. Entire Agreement

a. These Terms constitute the entire agreement between You and Us relating to the subject matter hereof, and no other agreement, either written or oral, exists between us. These Terms will not be modified except by a change to these Terms made by Us in accordance with these Terms.

b. These Terms together with the Privacy Policy, the Disclaimers Document, and any other policies, notices, circulars, or any other information published by the Company on the Platform or our Company website and/or shared with You, shall constitute the entire agreement between You and Us concerning the Platform; and governs Your use of the Platform, superseding any prior agreements between You and Us with respect to the Platform.

c. You acknowledge and represent that You have not relied on any representation, assertion, guarantee, warranty, collateral contract or other assurance, except those set out in these Terms and other policies.

18. User Rights

a. The Terms govern Your access and use of the Platform, which includes any images, text, illustrations, designs, icons, photographs, programs, music clips, downloads, systems and methods of trading, video clips, graphics, user interfaces, visual interfaces, information, data, tools, products, written materials, Offerings on the Platform and other content (together, “Content”), including but not limited to the design, structure, selection, coordination, expression and arrangement of the Content available on or through the Platform. AltCase grants You a limited right to use the Platform. The User will not use the Platform in any way that is fraudulent or unlawful. Your right to use the Platform is subject to Your agreement to abide by these User Terms in their entirety, as well as any other rules, procedures, policies, terms or conditions that govern all or any portion of the Platform. At any time and for any reason AltCase may revoke Your right to use all or any portion of the Platform. The Platform and the Content is not intended for distribution to or use by, any person or entity in any jurisdiction or country outside India.

19. Assignment or Transfer

a. The rights and/or obligations granted to You under these Terms, including the right to use the Platform, are personal to You, and may not be assigned or transferred by You to any other person or entity. We reserve this right and at our sole and absolute discretion, may assign, in whole or in part, the rights and obligations under these Terms (or any part thereof) to any associated entity or to another entity in connection with a corporate transaction, or any other commercial arrangement, or otherwise. We may, at our discretion, provide an intimation of such assignment to You, which will be binding on the parties to these Terms.

20. Platform Security

a. You may not violate or attempt to violate the security of the Platform. Tampering with any portion of the Platform, providing untruthful or inaccurate information, misrepresenting Your identity, or conducting fraudulent activities on the Platform, whether or not through the use of agents, are prohibited and constitute a breach of these Terms. You are prohibited from violating or attempting to violate the security of the Platform.

b. You agree to, amongst others, not to: